Application Support Analyst	Swansea

Software Engineer	Cardiff
£20000-£30000
PHP Developer	Cardiff
£25000-£35000

Business Analyst 2009

Responsible for analysing a business, requirements gathering, identifying solutions and putting together proposals for how those can be achieved.

Responsibilities may include:

Analyse business and IT requirements, Change Requests and Incidents.
Gather and document business requirements so that improvements and added functionality could be made following cost-benefit analysis.
Define and document required solutions.
Review and maintain project documentation.
Create Business Process and User Guides.
Conduct client business process reviews.
Focus on service and quality delivery.
Document regular process, strategy and service improvements.
Work within the ITIL framework.
Provide information and assistance for RFI’s, RFP’s and pre-sales demonstrations when required.

Skills may include:

Ability to analyse, document and find solutions to IT and business requirements.
Excellent knowledge of client business processes.
An excellent understanding and working knowledge of the full project and software development lifecycle.
Data Modelling OO Analysis and Design with UML, Rose/ReqPro ClearCase, Clearquest.
Process Modelling (Physical/Logical/Required).
Structured Methods (SSADM).
An excellent communicator to both the internal and external customer including client-facing roles.
ITIL V3 Service Management Foundation qualified.
Proactive and results orientated.